|
Cuisinart just stopped working - first one was returned for a new one but I couldn't find the paperwork when the second went after about 6 months so I decided to try something else. Separate issue - purchased from VeryAsia thru Amazon. Researched this product pretty well, and it got high marks - even on Consumer Reports. The carafe didn't keep the coffee as warm for as long. So I boxed up the Zojirushi and will store in my garage - went out an bought another Cuisinart and the Zojirushi can be used in the interim if and went the new Cuisinart stops working and I have to go out and get another one. Didn't need one that grinds beans, did want the thermal carafe, wanted another 12 cup, and one that didn't seem to take up much counter space. No indication - a light or noise - when coffee was done.
I erroneously assumed because of the price, the company would want their customers to be completely happy with their purchases. Bought to replace Cuisinart 12 cup thermal, which was the second one of that model I had. My fault I didn't notice that their return policy is very strict and they only take back items that have not been used at all. The Zojirushi seemed to need twice as much coffee as the Cuisinart to make it strong enough. Top hard to put on and remove. Guess not. I don't even want to give it as a gift.
This was a Christmas gift- he absolutely loves it and asked that I give it 'the highest rating'
It does look nice and is apparently easy to program and use- I did it without the benefit of an instruction manual. And the box was torn open inside the Amazom shipping box.
I had a cuisinart for three years and keep comparing this coffee maker to that one.The Zojirushi's thermal carafe is smaller than I would have liked and its very cumbersome to open- maybe once its broken in a little more it will be easier. It's hard to rate this on its own merits.
It didn't come with a manual.warranty info.just the coffee maker. There is this weird little "cap" that I assume goes in the top to help keep the coffee warm- it doesn't work very well because the coffee wasn't as hot as my Cuisinart (that stayed scalding hot almost all day).
I'm not crazy about having another "thing" to wash and store and otherwise keep track of. Not just a little tear- the whole side was torn from the top to the bottom (didn't anybody notice when they packed it).
Will buy another Cuisinart.
Filter has to be tangled with a bit to get it in and the arm that dispenses water has to be moved away and then back to position.Makes good tasting coffee. I bought my Zojirushi machine a month ago and so far so good. One warning--there is a cap on top of pot that must be removed before brewing. (I say this as my husband and I seem to have bad coffee machine karma, always breaking them). I gave it 4 not 5 stars because the coffee filter area is a little difficult to use. It gets put on after coffee is made to keep it hot. Sounds obvious, but I screwed up and had it on (fortunately for only a minute) the first pot I brewed.
Just got this for Xmas, it is a great coffee maker. No more replacing glass carafes, I manage to break one a year cleaning them. The coffee stays warm for hourse in the steel carafe and the burnt taste that comes with keeping coffee on a burner is no longer an issue. Makes a great tasting cup of coffee, sorry Starbucks and Peets.
|
